Shipping policy
We aim to provide a reliable and transparent delivery experience for all orders.
UK Delivery: Free standard shipping on most UK orders. Estimated delivery: 2–15 working days. All orders include tracked shipping.
Faster Delivery (Selected Products) Estimated delivery: 1–5 working days. Available on specific products fulfilled by local UK partners — indicated on product pages.
EU Delivery: All EU orders are shipped via our international partners with tracked delivery. Rates are per order:
| Region | Countries | Standard Delivery | Large Item Delivery | Estimated Delivery |
|---|---|---|---|---|
| Western EU | France, Germany, Netherlands, Belgium, Luxembourg, Ireland, Austria | £8.99 | £14.99 | 3–5 working days |
| Southern EU | Spain, Portugal, Italy, Greece, Cyprus, Malta | £10.99 | £17.99 | 5–7 working days |
| Nordic & Baltic | Denmark, Sweden, Finland, Estonia, Latvia, Lithuania | £10.99 | £17.99 | 5–7 working days |
| Eastern EU | Poland, Czechia, Slovakia, Hungary, Romania, Bulgaria, Croatia, Slovenia | £12.99 | £19.99 | 5–8 working days |
Standard Delivery applies to smartphones and accessories. Large Item Delivery applies to laptops and other large items.
Order Processing: Orders are typically processed within 1–2 working days.
Additional Information: Delivery times are estimates and may vary due to demand, location, or external factors outside our control. EU customers may be subject to local import duties or taxes — these are the responsibility of the recipient.
Contact: support@myrefurbtech.com or chat with us in-store.